Returns & Exchanges
We want you to love your SACHEU glow, but if a product isn't the right fit, we offer a 30-day return window for all skincare and tools. Please ensure items are in their original packaging and meet our safety standards for a seamless refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely package your SACHEU products.
Ship It Back
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing